Returns & Exchanges
At Tierra Y Mar, we want you to be completely satisfied with your home decor and coastal furnishings. If your selection isn't the perfect fit for your space, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.
Package With Care
Place the items in their original packaging, ensuring all fragile home goods are securely wrapped to prevent damage during the transit back to our warehouse.
Drop Off Your Return
Affix the prepaid label to your package and drop it off at any authorized shipping location; we recommend obtaining a receipt for your tracking records.
Receive Your Refund
Once our team inspects the returned items to ensure they are in original condition, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing